Bureaucrat Fantasy
Camp
One of the yuppie recreational phenomena of
the last decade is the rise of fantasy camp experiences.
These are rather expensive opportunities for people, often
baby boom people, to recapture a memory from their youth and
come close to living out an experience they always wanted to
have but never succeeded in achieving.
There are baseball camps, football camps,
race car driving camps, off-road vehicle experiences, rock and
roll camps and much more. For some substantial fee, not to
mention travel, lodging and other expenses a person can attend
a camp and meet some aging star who has found a new financial
opportunity by headlining at the camp.
The HR Doctor has discovered that for a fee,
a person can even spend the night with an astronomer at the
Kitt Peak National Observatory. You get a personal tour of the
heavens, learn how to operate a variety of telescopes or learn
to take astrophotographs. One of the HR Doctors favorite camp
discoveries relates back to service in a prior life as an
intelligence officer in Europe. During this period of service,
what was the most advanced and highly secret fighter aircraft
in the Soviet arsenal made its first appearance; it was code
named MIG 29 Foxbat. Fast-forward a generation and one of the
experiences available now is to take a ride in a MIG 29.
What is missing, however, is a fantasy camp
aimed at sharing the experiences of seasoned bureaucrats with
those yuppies who may secretly have harbored fantasies all
their life to work in a government office. Therefore, as a
public service, its time to design the basics of a three-day
bureaucracy fantasy camp.
Lets begin with orientation on arrival.
Arrival, of course, would take place at an aging and
poorly-designed government building that has not been properly
maintained in many years. The furniture would date back at
least a decade and display visible signs of wear, including
nicks, fabric tears and various stains whose origin is best
not discussed in polite company.
The orientation would involve showing 43
PowerPoint slides with no graphics and small fonts. The
presenter would proceed for at least half a day to essentially
read each word on each PowerPoint slide. Those who attend and
are sleep-deprived would wake up much more refreshed.
The importance of available bathroom breaks
would be highlighted, although the breaks would require a
journey around meandering corridors only to find that either
the mens or womens restroom would be out of service.
Breaks could be spent pleasantly in front of
vending machines displaying processed and packaged snack foods
placed in the machine at just the right angle so that no one
could read the labels which say
best if sold before January
1996.
Now that the guests have arrived and have
survived orientation, they begin to get a sense of the
activities in store for them and the life of a bureaucrat. The
remainder of the afternoon on the first day at camp would be
spent organizing meetings, which generally would be designed
in advance to be unproductive and take major chunks out of a
persons work day and life.
Meetings have been described as events where
you take minutes and waste hours. Despite that, about a third
of a persons bureaucratic life is spent in meetings with
others, so it must become an art form to be able to figure out
how to further induce coma by learning the fine art of the
endless meeting.
Dinner the first night would feature an array
of carefully selected low-bid banquet food with the guest
speaker for a two-hour presentation being the head of the
federal purchasing system. After an exhaustive review of
purchasing requirements leading to $700 hammers and extensive
cost over-runs, the meeting is adjourned to the next
morning.
The second day features a full menu of
subjects primarily focused around the details of cost
accounting and the intricacies of payroll processes. Each
session begins with a biometric sign-in and sign-out in order
to maintain accurate track of who attended each session and to
simulate how attendance would translate into payroll codes. No
doubt the keynote speaker of the day would be a Fair Labor
Standards Act lawyer explaining the various tests that
enable you to determine exempt or non-exempt status. A quiz
would follow which would lead to the conclusion that even
President Barack Obama could arguably be considered as
non-exempt under the Fair Labor Standards Act.
The next session features a Sumo wrestling
match between sheriffs and fire chiefs over who gets the
biggest share of general fund budgets and who, conversely,
would take the least number of hits should the budget have to
be reduced. Sumo is an ancient and honorable sport in which
extraordinarily large people push and shove one another until
one loses the battle by being bulldozed out of the fighting
circle.
Of course, Fire has a particularly powerful
weapon at its disposal. That is the ability of the
International Association of Fire Fighters to compel
bureaucrats all over the country to do whatever they do in a
way that is consistent with the unions action plan. This may
explain, in part, the lingering inefficiency of a 24-hour
shift schedule or the reluctance of neighboring agencies to
consolidate to provide more responsible closest-unit
response.
The final morning would feature an
action-packed session on the use of handcuffs. The lesson
explores the reality of being a bureaucrat whose range of
innovation or ability to make changes is hampered by rules and
procedures designed a hundred years ago or imposed as unfunded
mandates by State Legislatures and governors, if not from
federal agencies.
Finally, as the end of three-day fantasy camp
draws near, the bureaucrat wannabes are exposed to the glories
of human resources. Here they can learn firsthand in exciting
workshops the latest techniques in torturing applicants by
subjecting them to processes that are inconsistent with the
lyrics to the song R-E-S-P-E-C-T. The rules involve so
many steps and repeat visits to the HR department that the
candidate cant even remember what they applied for in the
first place.
The session involves a serious lecture on the
impact of whining and of the lack of personal accountability
behavior, performance or even personal health. A lecture then
follows on the art of blaming other people and of avoiding a
compelling sense of urgency to get things done. Included in
the HR curriculum is a discussion on entitlements such as the
Workers Compensation infamous heart-lung bills that add to
local government costs and contribute to the relentless search
by some firefighters, police officers and their ever-present
attorneys for better ways to file claims based on the medical
condition know as hyper-pension.
The final session allows campers to run
through a gauntlet of disrespectful elected officials who all
too often seem to take special joy in beating up their own
staff members.
Finally, there is a graduation ceremony. Each
bureaucrat camper receives a six-month subscription to the
increasingly smaller and smaller local newspaper, so that they
can keep track of the number of stories that purport to expose
excessive waste in government.
Bureaucrat fantasy camp is only a fictional
account. Any resemblance to actual bureaucrats living or dead
is purely coincidental.
Use the fantasy camp experience to appreciate
how lucky you are if you work in an agency where staff members
are appreciated, and where rewards and recognition for their
achievements are an essential requirement for great
leaders.
These are the best fantasy and real life
camps to attend. The bureaucrats who graduate from these
camps strive every day to create exceptional citizen service
despite exceptional hurdles.
Use the fantasy camp metaphor to give a big
hug to county and city managers who work hard in supporting
the development of great staff, even in tough times, and whose
daily mission is the honor and the privilege to serve others.
The real bureaucracy fantasy camp would focus on these
extraordinary qualities.
Phil Rosenberg The HR Doctor http://www.hrdr.net/
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